Working in customer service

Sometimes I miss my old office with my personal computer, where I could play the music I like and just do things at my own pace.
But the thing I miss most is the fact I didn’t work with people.

Old pic of my deskAfter a year and a half working in customer service I’ve realized that it doesn’t matter what country you live in, what language you speak or what color your skin is. A**holes are everywhere!

Sometimes when I’m on the phone I don’t know if I should laugh or cry. It’s mindblowing to see how horrible some people would treat you for the slightest inconveniences.
Working with people is not for everyone. You don’t need people skills. You need nerves of steel and the ability to brush things off. I’ve seen bright people change in a matter of weeks. Yet the people who are the most insensitive and fake have no problem handling 8 hours a day, 5 days a week working in customer service.

But there’s a bright side as well. Yes, there is such a thing in customer service! I love my colleagues that try to make my day better. I love the people that call and just share a laugh with you, treat you nice or are patient when it takes a bit longer. I’ve also learned how to handle stressful situations, to be patient with people and just take things as they are without stressing over them.

I do believe this will help me later in life.  I’ve come a long way from my anti-social days locked up in a tiny office.

The only reason I am still working in customer service is the need to finish university. If it weren’t for that stupid diploma (which is just a piece of paper that companies ask for as a formality), I wouldn’t have picked this job. I still need to survive 5-6 months and then I will be free. I will be free to pick a different type of job. I know there is no such thing as a perfect job, but I will go for something less stressful and better paid.

One day excursion

We just came back from our mini excursion to Targoviste.

Everyone said that we were crazy to go there since there aren’t many things to see. Well, it was really nice, clean, relaxing and the food was awesome.

It took us 40 minutes to get out of Bucharest (it wasn’t even the rush hour!) and one hour to get to Targoviste. The road was nice and we had no dramas. Well I had a mini drama at a gas station where I got stuck in the bathroom. But after a few minutes pushing and pulling I managed to free myself.

We went to the old ruins and Chindiei Watchtower and we were the only ones there. After months on interacting with so many people, over crowding and traffic in Bucharest, Targoviste was a breath of fresh air. My only complaint is that it started sunny then when we got up on the Chindiei Watchtower it got foggy and we could barely see the view.


I really like mini excursions like this one. But there one downside: the coming back home! It took us 3 hours from Targoviste to Bucharest, one hour on the highway (where we saw an accident), and two hours to enter in Bucharest and get home. It was chaos!

At least we got home safe, that’s what matters. Hopefully I will get my drivers license and this year I will be able to have more trips.

16 days off freedom

One more day till my vacation. One more work day till vacation. I shall die tomorrow.

16 days! Can you imagine the things that I could do with so much free time one my hands. Well I do, I shall study for university and for my drivers license, slack around in pajamas in the house and just waste time in general.

Yup, perfect vacation.

Still foggy

Still foggy, bored and 4 more days till vacation. Somehow, time is slowing down but the weekend will be nice. Another movie night with my brother and sister in law, and nachos.


Trouble in paradise

There are 3 stages that I go through when things don’t go my way:

  • get depressed
  • block the bad things out
  • scheme my way out.

Believe it or not, it works so well I don’t know if I should feel proud of myself or ashamed. But, at the moment I’m pretty happy that I am set on fixing everything in my life, even if it means scheming my way out of difficult situations. It’s a thing that I’m good at so why give it up.

P.S. I forgot to mention that there is another stage, a minor one, the one where I binge on food till the idea comes to me.

Snow in January?

I wonder if we’ll see any snow in January. It feels like a very long Autumn and it’s weird. I would like some snow, seriously. It would cheer me up to no end.

Give us SNOW!