Sometimes I miss my old office with my personal computer, where I could play the music I like and just do things at my own pace.
But the thing I miss most is the fact I didn’t work with people.
Sometimes when I’m on the phone I don’t know if I should laugh or cry. It’s mindblowing to see how horrible some people would treat you for the slightest inconveniences.
Working with people is not for everyone. You don’t need people skills. You need nerves of steel and the ability to brush things off. I’ve seen bright people change in a matter of weeks. Yet the people who are the most insensitive and fake have no problem handling 8 hours a day, 5 days a week working in customer service.
But there’s a bright side as well. Yes, there is such a thing in customer service! I love my colleagues that try to make my day better. I love the people that call and just share a laugh with you, treat you nice or are patient when it takes a bit longer. I’ve also learned how to handle stressful situations, to be patient with people and just take things as they are without stressing over them.
I do believe this will help me later in life. I’ve come a long way from my anti-social days locked up in a tiny office.
The only reason I am still working in customer service is the need to finish university. If it weren’t for that stupid diploma (which is just a piece of paper that companies ask for as a formality), I wouldn’t have picked this job. I still need to survive 5-6 months and then I will be free. I will be free to pick a different type of job. I know there is no such thing as a perfect job, but I will go for something less stressful and better paid.